Buying Procedure

We have no waiting lists and work on first in first serve basis. If the puppies are on our website they are available to purchase and we will require a 50% deposit - sorry we don't hold puppies with a deposit.

  

       

Choose your puppy:            

  

Yes you can come and see our facilities, parents and meet us, as we are open to visitors (please view our visiting calendar for our opening days and times) please contact us 24 hours prior in case we need to change our schedule around.  Yes you are welcome to come and meet the babies prior to them being available for purchase, sorry as we have no waiting lists so we are not able to put a hold on a puppy. 
  
We hope you understand that we do like to wait until the puppy's are at least 5 weeks old before allowing people to meet them, we feel this a good age as they walking around and starting to interact with humans.  It is a big decision and you need to be confident in your choice, and we're happy to help.  Ask as many questions as you wish.
  

 

Once you have purchased your puppy you will need to pay a deposit.

  • We require a 50% non refundable deposit which can be paid via Direct Deposit or Credit Card.

  •   We will then send you the relevant paperwork, which will enable us to Microchip the puppy directly into your name.   We will also send you puppy information to help you prepare for the arrival of your little one.

  • You are welcome to come and meet your puppy within 7 days of paying your deposit and if you are not happy with the puppy we will fully refund your deposit.

  • You will receive new photos again at  7 weeks old and you take your puppy home at 9 weeks.        

    

  • Full payment is required 3 working days prior to the puppy leaving Omega Park. You're welcome to pay EFT or Credit Card.  If you're collecting your puppy from Omega Park or we are meeting you at one of our Melbourne stops, you are welcome to pay the balance Cash on Delivery, please confirm payment option ahead of time.  Yes all puppies come with a Tax Invoice.

 

  • Delivery
Puppies will be ready for their new homes when they are 9 weeks old.    
 
We organise to deliver the puppy's to Melbourne when the litter is 9 weeks old and our trips are generally always on a Friday and meet a various stops from around 6am onwards.
 
We have designated stops along the Monash Freeway, City Link and Tullamarine Freeway to Airport West and we are happy to meet you at one of these stops to collect your puppy. 
   
Yes you are welcome to come and collect your puppy from Omega Park.

    

  •     Interstate Via Air

 

We fly puppy’s interstate, generally on Fridays.   This gives families the chance to have their new puppy home with them for the weekend to help the puppy to settle in and family members to bond with their new puppy. We try to book our schedule in advance so you will have enough time to organise collection of your puppy.

 

If you would like your puppy to fly on a specific day, we can arrange this however there will be an $80 - $95 fee for delivery to Melbourne.


 
  •     Travel Crates
We use hire crates for Air Travel.   If you wish to purchase a crate please contact us as and will arrange for you to keep the crate your puppy travels in.
 
  •     Puppy Packs
Our puppy packs contain a slicker brush, soft toy, puppy treats, puppy's next wormer.
  
  
  •      Visiting

We are open to visitors Monday to Friday and 2 Saturday's per month, between 10am and 2pm, we are very busy so appointments are necessary. Sorry we are closed on Sundays.